Frequently Asked Questions
You can click “Forgot Password” at “Login/Register” page and follow the instruction.
You can head to size guide page
You can exchange your purchased items within 30 days after you received them (terms and conditions apply). However, please make sure that you review your order before you make the purchase. For further details, you can head to return & exchange page.
There will be a notification on Instagram when the item is back in stock, or if you are our subscriber, you will get notified if the item is restocked. So, you should follow our Instagram and subscribe to our mailing list to receive the notification.
You CANNOT cancel your order after confirming payment.
Don’t worry! You can contact us at our contact page.
We will send you a tracking email after your order is confirmed (usually 1-2 business days). The tracking number and the order status page link will be there. Once you click on the tracking number, you will get the tracking details. If you haven’t received it, you can contact us at our contact page.
We are currently an e-commerce based athleisure apparel business. However, we will occasionally open a pop-up store. Regarding this matter, there will be notification through our social media (Instagram and Facebook). Additionally, our subscribers will also be notified. So, make sure to follow our social media and subscribe to our mailing list. Hopefully, we will build our own store soon to meet you!
If you still have any further questions, don’t hesitate to contact us, see our contact page for details.