FAQ
Frequently Asked Question
I've forgotten my password. What should i do ? If you've forgotten your password, you can click on the "Forgot Password" link on the Login/Register page and follow the instructions to reset it. |
Which size is perfect for me? To find your perfect size, head to our size guide page for detailed measurements and fitting tips. |
The items I've received don't fit me well. What should I do? If the items you've received don't fit you well, you can exchange them within 30 days of receiving them (terms and conditions apply). Please review your order carefully before making the purchase. For further details, please visit our Return & Exchange page. |
If the item that i'm interested in is currently sold out, Can i be notified when it is back in stock? Yes, you can follow us on Instagram and subscribe to our mailing list to receive notifications when an item is back in stock. |
Can i cancel my order? Unfortunately, you cannot cancel your order after confirming payment. |
What should I do if I have completed my payment, but I forgot to confirm before the time limit? If you forget to confirm your payment before the time limit, please contact us at our contact page for assistance. (Whatsapp +62 81938493871) |
How do i track my order? We will send you a tracking email after your order is confirmed (usually within 1-2 business days). The email will contain a tracking number and a link to the order status page. Click on the tracking number to get the latest updates on your shipment. If you haven’t received the tracking email, please contact us at our contact page. |
Do you have a physical store where I can visit? We are currently an e-commerce-based sportswear brand, but we occasionally open pop-up stores. Follow us on Instagram and Facebook to get notified about our upcoming pop-up stores. We'll also send updates to our subscribers. We hope to have our own physical store soon to meet you in person! If you have any other questions, please don't hesitate to contact us. Visit our contact page for more information. |